April Group provides insurance to individuals and businesses. April uses Semarchy to increase revenue with a complete customer data view that creates cross-sell and upsell opportunities. Matching customers across multiple lines of business also provides greatly increased customer satisfaction rates.
European Broadcasting Union
The European Broadcasting Union is the world’s largest community of national media organizations. Tens of thousands of people are needed to deliver the Eurovision Song Contest and other events that the EBU produces. By creating a single point for entity resolution in Semarchy, the European Broadcasting Union reduces the risk of fraud and increases traceability among a huge number of regional source systems.
La Redoute is a European leader in e-commerce for fashion and homeware products. La Redoute uses Semarchy to manage pricing arbitration and 100,000 new offers per day for 5 million products. The ability to perform complex matching across vendor catalogs contributes directly to increased market reach and sales.
BAE Systems is one of the world’s largest defense contractors. The UK-based multinational company employs more than 80,000 people in over 40 countries, and specializes in the development, engineering, and manufacture of military and security solutions for a wide variety of customers and partners. BAE Systems relies on xDM from Semarchy to master critical business data and enable data champions throughout the enterprise.
Billabong is a lifestyle retailer of clothing and accessories. Billabong uses Semarchy to increase revenue by reducing time-to-market costs and optimizing product data management. Combining product data across 3 continents in an MDM hub allows them to ensure that every customer gets exactly the information they want.
Oakley is a leading lifestyle brand and is part of Luxottica, the world’s largest eyewear company. Oakley uses Semarchy to increase revenue by streamlining e-commerce product management, highlighted by managing complex user-customizable products which exceeded the capabilities of traditional PIM solutions.
Bose is an innovator in the sound-system industry. Bose uses Semarchy to increase cross-sell and upsell opportunities by bringing together all customer channels. By combining data from their stores, their resellers, and their online operations with service and call center transactions, they are better able to meet and anticipate customer needs.
Groupe Rocher is a $2 billion retailer managing Yves Rocher and other cosmetics brands. Groupe Rocher uses Semarchy’s B2C solution to manage its 30 million customers. In the course of its digital transformation, it has increased revenue with more targeted marketing and increased customer satisfaction.
Oxford University Press
Oxford University Press is the largest university press in the world. Oxford University Press uses Semarchy to improve their B2C customer experience. Their ability to match internal customer data to external marketing sources drives more accurate marketing campaigns. Managing customer preferences centrally provides customers with a better e-commerce experience.
CMA CGM operates a fleet of 450 ships transporting millions of containers annually. International shipping is a highly regulated market, and CMA CGM uses Semarchy to reduce compliance risks. Accurately managing customers in the order-to-cash process made it possible to significantly reduce operational costs for their SAP project roll-out.
Vermont Information Processing
Vermont Information Processing (VIP) is a key data processing and collection company serving both the distributors and the suppliers of beer, wine, and spirits. VIP leverages xDM to standardize data definitions, governance policies, and create the definitive item catalog for the alcoholic beverage industry.
Digital Realty (NYSE: DLR) is a data center solutions company that provides scalability, cross-connectivity, and colocation for a wide variety of data ecosystem products across its secure, network- rich portfolio of data centers. Leveraging xDM, DLR has enabled data champions within business units to curate, refine and improve the trusted information on which the business bases strategic decisions.
DiamondStream is a marketing analytics company dedicated to enhancing its clients’ profits in the gaming industry. DiamondStream uses Semarchy’s cloud MDM on AWS to increase revenue with more accurate datasets resulting in market-leading analytics. They also reduce run costs for complex data production processes.
Viajes El Corte Inglés
Viajes El Corte Inglés is the travel agency business of Europe’s largest department store group. Viajes El Corte Inglés uses Semarchy to match and manage data between external systems like Trip Advisor and Expedia with internal systems. Their customers get better data and enjoy better vacations.
Thames Valley Housing Authority
Like many of the housing associations across the UK, Thames Valley Housing sees data all over. Tenants, properties, and housing need to master data that relates to compliance requirements, such as repair work and fire risk assessments. TVHA leverages xDM to offer a superior service to their citizenry.
AG2R La Mondiale
AG2R La Mondiale is a French pension and insurance company, serving more than 8 million households. Semarchy’s B2C solution provides a 360º view of their customers. As a result, they have detected multiple instances of fraud, reduced risks, created new up-sell and cross-sell opportunities, and increased customer satisfaction.
Agence Nationale des Fréquences is the French government agency in charge of radio frequencies and transmission sites. ANFR, equivalent to the US’s Federal Communications Commission, uses Semarchy to optimize internal costs, reduce timelines while coordinating broadcast frequencies, and increase transparency in compliance with French regulations.
Descours & Cabaud
Descours & Cabaud is a distributor of industrial supplies with annual revenue over $3 billion. Descours & Cabaud uses Semarchy to reduce counterparty risks with a 360º view of their partner network. They match external prospect data with internal customer data to find new upsell and cross-sell opportunities.
Groupe Beaumanoir is a billion-dollar European clothing retailer distributing Cache Cache, Morgan, Bonobo Jeans, and other brands. Groupe Beaumanoir uses Semarchy to increase brand awareness by centralizing location management. It reduces costs by centrally governing its many suppliers.