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Become a mind reader with Semarchy

Customer Master Data Management Software

How can you build more meaningful relationships with customers? Get to know them better than they know themselves. Offer the right products and services at the right prices, and always just in time with the Semarchy Unified Data Platform, our Gartner Magic Quadrant certified customer data management platform.

Fine-tune every touchpoint

Say goodbye to misunderstandings that push customers away. Turn every touchpoint into a bonding opportunity with our customer Master Data Management software.

  • Know your customers

    Use customer MDM  to understand who your best customers are, what they care about, and how to find more of them.

  • Edge out competitors

    Analyze behavior and feedback to position your products and services to your best advantage — and keep customers coming back.

  • Make the right impression

    Reach out to potential customers at the right times and places to make engaging with your brand effortless.

  • Predict the future

    Get ahead of the marketplace to predict what your customers will want next — and plan your customer MDM roadmap to keep on winning.

Meet our MDM software expert for Singapore

Anthony Chiu, Regional Director, Asia Pacific & Japan, at Semarchy

Anthony Chiu, hailing from the United Kingdom, presently serves as the Regional Director, Asia Pacific and Japan at Semarchy. He brings with him a wealth of experience gained from his previous positions at Informatica, Symantec, Hyperion Solutions, and SAP BusinessObjects. Anthony Chiu is an alumnus of Hong Kong Baptist University, where he pursued a degree in Marketing. With a diverse skill set encompassing SaaS, Strategy, Customer Service, Management, Business Strategy, and more, Anthony Chiu offers invaluable perspectives to the industry.

Want to discuss your data management requirements? Get in touch with Anthony.

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Customer MDM software for businesses in Singapore

Your customers are the lifeblood of your business. A complete and accurate view of customer information is critical to keeping them engaged and happy. Whether you’re in manufacturing, healthcare, electronics or any other industry, our customer Master Data Management software ensures meaningful business growth by creating the best value for your customers.  

  • Ensure regulatory compliance

    Our customer Master Data Management software complies fully with the Personal Data Protection Act (PDPA), Singapore’s primary data protection law. With us, your customer information is secure and protected.

  • Manage customer consent

    Our software has the capability to manage customer consent and preferences under Singapore’s Consent Obligation, enabling you to handle all customer data with transparency and accountability.

  • Target customers in detail

    Our customer MDM software enables businesses to segment customers based on Singapore-specific criteria, demographics, and preferences to enhance marketing and sales strategies.

  • Culturally sensitive

    Our software can accommodate different cultural norms when collecting and using customer data, a big plus in a multicultural country such as Singapore.

Make insights easy

With Semarchy’s customer Master Data Management software, every aspect of the customer experience — from discovery to purchase to support — is driven by real-time knowledge of needs, trends, and touchpoints with your brand.

product performance w graph 1 customer master data management

Analyze real-time performance

Empower business decision-makers to use data every day in every way. Self-serve business intelligence empowers your teams to create ideal customer journeys. Decision-makers can focus on “what” they need to learn — the “how” is automatic.

Conduct 1:1 conversations

Build better relationships with customers as individuals. Complete data lets you get to know them better than they know themselves. Sales growth follows when you offer each consumer the right product or service at just the right moment.

  • Reduce friction at every touchpoint

    Make it easier than ever before for customers to find what they need, complete transactions, and get the right support. Easy-to-read dashboards and clear business rules allow the entire organization to become customer Master Data Management experts and data stewards.

  • Strategize with all possible data insights

    Enable business leads to drill into customer data and investigate strategic questions to pursue sales growth.

Your success is our strategy

See how our customers use the Semarchy Unified Data Platform — and discover what it’s like to make solving business problems as easy as defining them.

Designed to adapt to you

What needs solving in your industry? See more stories, then talk to us about your domain to pursue data-driven solutions with the Semarchy Unified Data Platform.

FAQs

Can a customer MDM platform help with compliance and risk management?

Yes. Best in class customer master data management can reduce exposure to IP infringements.

Can customer master data management software help you cut costs?

Definitely! A best-in-class customer data management platform ensures you improve capacity planning, forecasting and budgeting via central management of all global business data.

Can customer master data management software be used for competitor analysis?

Yes. Our software can help you develop intelligent pricing models with comprehensive competitive analysis ensuring you’re always one step ahead.

What is the risk of your MDM solution becoming stagnant?

Zero! We release xDM and xDI updates every quarter to support your evolving data strategy. We also utilize powerful algorithms to update our Smart Data Hub platform regularly. For further reassurance, we ranked third in the Stagnant vs. Continually Improving section of SoftwareReviews’ September 2022 report, scoring 98+ out of 100. Check how 26 happy reviewers rated us here.

Make your switch to Semarchy

Get powerful data integration and more with the Semarchy Unified Data Platform. Choose our Unified Data Platform today, and capture ROI by next quarter. Request a demo, start a free trial, or get a proof of value consultation to get started.