Smarchy for Services Providers
Service delivery that truly satisfies
Simplify and satisfy
It’s time for service providers to say goodbye to separate systems and data silos. The Semarchy Unified Data Platform brings it all together so you can fine-tune every process. The more you streamline sales and service, the more you make a bottom-line impact.
Track your leads
Connect the dots between the best opportunities and high-value services with complete data on every contact.
Close those contracts
Make complex contracting as easy as possible with automated processes and consistent communications.
Propose the right package of services to the right customers and prospects to continually build relationship value.
Provide superior service
Know and report on actions taken, efficiencies gained, and KPIs met, so customers see your value at every step.
Schedule your Master Data Management Demo
Deliver superior experiences
Sales and service teams need information and insights to attract the right prospects, close high-value deals, and ensure customer satisfaction. From managing work orders to creating schedules or reporting performance, give your teams easy access to data-driven decision-making.
Role-based permissions ensure that data is shared with the right teams at the right times — and that security is always maintained.
Easily collect and properly manage customer and service data. Governance rules are built-in, reducing regulatory risks at every step.
Cut down on sales and support time spent managing tiny details. Automated processes and unified data are all in one place.
Easy-to-read dashboards and business rules let business leads ask and answer burning business questions without IT resources.
Your success is our strategy
See how our service provider customers use the Semarchy Unified Data Platform — and discover what it’s like to make solving business problems as easy as defining them.
- CMA CGM
“The value of seeing the ins and outs of Chipotle’s operations is priceless. You’re able to make faster decisions and that’s an advantage in this market.”
Chipotle Mexican Grill
High-performance, agile, and extensible data integration for all styles and use cases.
- Challenge: Move data to the cloud and between applications, anywhere.
- Solution: Enhanced address, demographic, and map data with Melissa and Google
- Results: Saw digital and store traffic results in weeks
“We’ve really increased the trust in our data across the organization, through our data quality standards, metrics and measures.”
Enabling a trusted 360° view of customers and products — The Semarchy Master Data Management (MDM) tool was selected to streamline their improvement process and make their internal systems faster and more flexible.
- Challenge: Future-proof systems to support Elsevier’s sustainable growth
- XDM Solution: Agile, iterative tools fed clean product data to the ecommerce system
- Results: Improved customer experiences support sales growth at reduced costs
“By proving the value, showing the benefits of the use cases and providing transparency on the rules of data management, leadership could see the benefits and get on board.“
CMA CGM built an operational system for thousands of users all over the world with the Semarchy xDM Data Hub. Linking legacy internal and SAP systems, it is a single, cost-efficient platform for data stewards to provide shared services across shipping, finance, and user interfaces. The 24/7 “always on” system is a critical tool in the invoicing system, housing sensitive, regulated data that needs to be validated with tight SLAs.
- Challenge: Digital transformation to maintain a competitive edge
- XDM Solution: Created a single platform for shipping, finance, and user interfaces
- Results: Cut cost and risk across 1.5m partners, 500+ vessels, and +5k locations
Make your switch to Semarchy
Get powerful data integration and more with the Semarchy Unified Data Platform. Choose our Unified Data Platform today, and capture ROI by next quarter. Request a demo, start a free trial, or get a proof of value consultation to get started.