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Become a mind reader with Semarchy

Customer Master Data Management Software

How can you build more meaningful relationships with customers? Get to know them better than they know themselves. Offer the right products and services at the right prices, and always just in time with the Semarchy Unified Data Platform, our Gartner Magic Quadrant certified customer data management software.

Fine-tune every touchpoint

Say goodbye to misunderstandings that push customers away. Turn every touchpoint into a bonding opportunity with our customer Master Data Management software.

  • Know your customers

    Use our customer data management platform to understand who your best customers are, what they care about, and how to find more of them.

  • Edge out competitors

    Analyze behavior and feedback to position your products and services to your best advantage — and keep customers coming back.

  • Make the right impression

    Reach out to potential customers at the right times and places to make engaging with your brand effortless.

  • Predict the future

    Get ahead of the marketplace to predict what your customers will want next — and plan your customer MDM roadmap to keep on winning.

Schedule your Master Data Management Demo

Trust Your Data and Your Peers

Discover why we’re a Gartner® Magic Quadrant™ Leader for Master Data Management & hundreds of clients trust us to deliver value on their data rapidly.

Gartner

2021 Gartner® Magic Quadrant™ for Master Data Management Solutions

Gartner Peer Insights

2022 Gartner® Peer Insights™ Customers’ Choice for MDM

Forrester

The Forrester Wave™: Master Data Management Solutions, Q4 2021

Make insights easy with customer data management software

With Semarchy’s customer Master Data Management software, every aspect of the customer experience — from discovery to purchase to support — is driven by real-time knowledge of needs, trends, and touchpoints with your brand.

product performance w graph customer master data management

Analyze real-time performance

Empower business decision-makers to use data every day in every way. Self-serve business intelligence empowers your teams to create ideal customer journeys. Decision-makers can focus on “what” they need to learn — the “how” is automatic.

Conduct 1:1 conversations

Build better relationships with customers as individuals. Complete data lets you get to know them better than they know themselves. Sales growth follows when you offer each consumer the right product or service at just the right moment.

  • Reduce friction at every touchpoint

    Make it easier than ever before for customers to find what they need, complete transactions, and get the right support. Easy-to-read dashboards and clear business rules allow the entire organization to become customer Master Data Management experts and data stewards.

  • Strategize with all possible data insights

    Enable business leads to drill into customer data and investigate strategic questions to pursue sales growth.

Our customer data management success stories

See how our customers use our Master Data Management software — and discover what it’s like to make solving business problems as easy as defining them.

ethics unsplash customer master data management

“During the first implementations, and during the POC (Proof of Concept) with Semarchy, after integrating data from the first subsidiaries, it was already possible to see the richness of the aggregated customer history. We have brought to light benefits and significant business potential.”

favicon customer master data management
Denis Lapierre
Deputy Managing Director of APRIL Technologies

Success Stories

APRIL International

Efficient data integration and customer matching to manage large datasets.

  • Challenge: Aggregate customer and prospect data from diverse subsidiaries, consolidate information, and overcome data quality challenges for an international insurance services group.
  • Solution: A single platform for data consolidation, integration, and governance and a partnership with Keyrus to ensure a quick project launch.
  • Results: Automated data reconciliation improved lead management and customer data cross-referencing. Flexibility allows APRIL to adapt data rules for added visibility and revenue through cross-selling, and improved customer satisfaction.

Designed to adapt to you

What needs solving in your industry? See more stories, then talk to us about your domain to pursue data-driven solutions with the Semarchy Unified Data Platform.

FAQs

Can a customer data management platform help with compliance and risk management?

Yes. Best in class customer master data management can reduce exposure to IP infringements.

Can a customer master data management tool help you cut costs?

Definitely! A best-in-class customer data management platform ensures you improve capacity planning, forecasting and budgeting via central management of all global business data.

Can customer master data management software be used for competitor analysis?

Yes. Our software can help you develop intelligent pricing models with comprehensive competitive analysis ensuring you’re always one step ahead.

What is the risk of your MDM solution becoming stagnant?

Zero! We release xDM and xDI updates every quarter to support your evolving data strategy. We also utilize powerful algorithms to update our Smart Data Hub platform regularly. For further reassurance, we ranked third in the Stagnant vs. Continually Improving section of SoftwareReviews’ September 2022 report, scoring 98+ out of 100. Check how 26 happy reviewers rated us here.

Make your switch to our customer data management platform

Get powerful data integration and more with the Semarchy Unified Data Platform. Choose our Unified Data Platform today, and capture ROI by next quarter. Request a demo, start a free trial, or get a proof of value consultation to get started.