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Analyst Report

Semarchy Recognized as a 2024 Gartner® Peer Insights Customers’ Choice for Master Data Management Solutions

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Discover the Omnichannel Oasis

The Gartner Peer Insights™ “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision-makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in the buying process, as it focuses on direct peer experiences of implementing and operating a solution.

Gartner, Voice of the Customer for Master Data Management Solutions, Peer Contributors, 23 February 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, PEER INSIGHTS is a registered trademark and The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Key Takeaways:

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Semarchy has scored a 97% willingness to recommend from our customers.

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Semarchy customers rank the organization with 4.8 stars out of 5, tied for the highest ranking.

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Semarchy’s Support Experience ranked highest among all the recognized vendors (as of 39 reviews, 31 December 2023).

Trust Your Data And Your Peers

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We were recognized for our innovative and dynamic solutions in the Gartner® 2024 Peer Insights™ report, affirming our commitment to high-quality data management. Gartner synthesizes real user reviews into insights. 97% of customers are willing to recommend Semarchy.

Software Reviews

We were recognized as a Champion in Master Data Management by Software Reviews, powered by Info-Tech. Software Reviews evaluates feedback data directly from verified end users about their experience with top software providers. Semarchy outperforms its competitors across all key satisfaction metrics.

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We made the Constellation Research Inc. ShortList™ for Master Data Management. Constellation evaluates more than 15 solutions and creates its ShortList™ based on client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.

Figure 1 Voice of the Customer for Master Data Management Solutions

Our Customers Love Semarchy

The Semarchy Data Platform keeps learning curves low and ROI high.

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“The Proof of Value was part of de-risking the solution and vendor. It significantly accelerated our decision and implementation process.

“Semarchy works out really well for us. We’re able to manage [pricing and menu items] in a timely manner and persist them downstream to a number of other systems, including POS and website delivery.”

We’ve really increased the trust in our data across the organization, through our data quality standards, metrics and measures.

By providing the value, showing the benefits of the use cases and providing transparency on the rules of data management, leadership could see the benefits and get on board.