Semarchy ensures the success of your investment in our technology. We provide five-star support to our worldwide clients and partners.
Semarchy develops resources and systems to help you become self-sufficient using our platform. As such, Semarchy acts transparently with its technical materials and resources to have them publicly available.
Share with your Peers
Ask questions, share information with your peers, and search the knowledge base.
Online tutorials include hands-on exercises and videos to get the most out of Semarchy xDM.
Our documentation includes comprehensive information and end-to-end instructions to succeed with xDM.
We offer global support to ensure your success with Semarchy and to solve your problems quickly.
Visit our Global Support Portal, or any specific xDM or xDI Portals to report an issue to our support team and track your support tickets.
Email firstname.lastname@example.org , or our product-specific emails email@example.com or firstname.lastname@example.org and we will get back to you.
Please provide your company name and a valid phone number or email.
Phone support and online meetings are available for interactive troubleshooting.
Use the support portal to request a call.
For urgent issues, contact your Technical Account Manager, or contact one of our offices to arrange a technical support call:
USA: +1 650 240 2000
EU: +33 4 87 91 89 93