Know & Grow Your Customers With Semarchy
An eBook for Retail Data Leaders.
Whether you are concerned with putting the right products on shelves, setting competitive prices, or winning consumer preference, the Semarchy Unified Data Platform offers powerful retail data management capabilities for traditional retail and e-commerce players.
Through 2025, more than 75% of Master Data Management programs will fail to meet business expectations because of a failure to connect MDM value to business value
With Master Data Management, retail businesses can leverage one intelligent platform to consolidate enterprise data, find and learn new information and derive trusted insights to make informed decisions faster, better, and more effectively. Learn about the 4 steps to help you get started.
Customer Master Data Management for Retail and e-Commerce Success
Download the eBook
In this eBook from Semarchy, learn how retail and e-commerce organizations can benefit from powerful retail data management capabilities and reclaim ownership of their data to improve business knowledge.
Why do I need Customer Master Data Management?
How can you build more meaningful relationships with customers? Get to know them better than they know themselves. Offer the right products and services at the right prices, and always just in time with the Semarchy Unified Data Platform, our Gartner Magic Quadrant certified customer data management platform.
Fine-tune every touchpoint
Say goodbye to misunderstandings that push customers away. Turn every touchpoint into a bonding opportunity with our customer Master Data Management software.
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Know your customers
Use customer MDM to understand who your best customers are, what they care about, and how to find more of them.
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Edge out competitors
Analyze behavior and feedback to position your products and services to your best advantage — and keep customers coming back.
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Make the right impression
Reach out to potential customers at the right times and places to make engaging with your brand effortless.
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Predict the future
Get ahead of the marketplace to predict what your customers will want next — and plan your customer MDM roadmap to keep on winning.
Make insights easy
With Semarchy’s customer Master Data Management software, every aspect of the customer experience — from discovery to purchase to support — is driven by real-time knowledge of needs, trends, and touchpoints with your brand.
Analyze real-time performance
Empower business decision-makers to use data every day in every way. Self-serve business intelligence empowers your teams to create ideal customer journeys. Decision-makers can focus on “what” they need to learn — the “how” is automatic.
Conduct 1:1 conversations
Build better relationships with customers as individuals. Complete data lets you get to know them better than they know themselves. Sales growth follows when you offer each consumer the right product or service at just the right moment.
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Reduce friction at every touchpoint
Make it easier than ever before for customers to find what they need, complete transactions, and get the right support. Easy-to-read dashboards and clear business rules allow the entire organization to become customer Master Data Management experts and data stewards.
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Strategize with all possible data insights
Enable business leads to drill into customer data and investigate strategic questions to pursue sales growth.
Semarchy xDM Optimizes Customer Experience for Chipotle
Learn how Chipotle was able to increase operational efficiency by automating and centralizing its data infrastructure.
Equipping Chipotle with reporting dashboards on sales, customer demographics, and purchasing behaviors to drive and enhance their customer experience.
2021 Gartner® Magic Quadrant™ for MDM Solutions
Customer Choice in Master Data Management
Forrester Wave Strong Performer in Master Data Management
Discover Semarchy xDM
How can you empower every team to deliver compelling business value with data? Our value-driven approach quickly transforms data into actionable insights.
Your customer data management success is our strategy
See how our customers use the Semarchy Unified Data Platform — and discover what it’s like to make solving business problems as easy as defining them.
What we liked about Semarchy – it involves relatively low overhead to get started, besides purchasing the cloud license; it is very lightweight, has a really nice interface, is very intuitive and user friendly. Most importantly, it can scale with us as we continue to grow. It is pretty customizable and can be tailored to fit our needs.
With Semarchy, we solved our data quality and master data management issues with one system. Now our customer data contains a single golden record for everyone, making it easy for marketing, sales, and customer service to see the data in real-time.
ADEO has been a customer of Semarchy xDI (formerly Stambia Data Integration) since 2012. All stages of ADEO’s data transformation have been accompanied by Stambia, from the booster report, to our transition to the cloud via our Hadoop platform. The data strategy of this merger is consistent with the ambitions and projects carried out at ADEO. The union of these two actors gives us a glimpse of great prospects.
Request a Demo
Semarchy experts can walk you through the details Customer Master Data Management in the context of your business requirement and industry. We will be happy to tailor a comprehensive custom demonstration highlighting the features that will make your future project successful.